Privacy and Cookie Policy

1. Audience and Scope

  • 1.1.

    The audience for this includes, but is not limited to all ZappiStore employees, third parties, clients, subscribers, contractors and personnel who visit the ZappiStore website.

2. ZappiStore Privacy Policy

  • 2.1.

    ZappiStore Ltd., ZappiStore Inc. and affiliated companies, (or “we”, “our” or “us”) are committed to ensuring the privacy of those customers who use the ZappiStore website (“Clients, Subscribers or Suppliers” or “you”) and to individuals who provide responses to sample, sample panel or survey questions (“Respondents” or “you”) brokered, accessed by, hosted on or otherwise provided to Clients or Suppliers on or through the website owned, maintained or licensed by ZappiStore and located at (the “ZappiStore site”) or (client reporting applications).

  • 2.1.

    This Privacy Policy (“Policy”) describes the information collected from Clients or Suppliers and Respondents and how that information is used and disclosed. By using the ZappiStore Site, you consent to the terms of this Policy. This Policy serves as an expression of ZappiStore’s commitment to protecting private information.

3. Information We Collect

  • 3.1.

    Respondent Information

    • 3.1.1

      ZappiStore does not collect personally identifiable information and/or personal data from Respondents, and the privacy of Respondents is generally governed by the policies of companies and vendors of sample or survey panels to ZappiStore. Please consult the privacy and other policies of third parties regarding their privacy policies if you are a Respondent.

  • 3.2.

    Personal Data and Personally Identifiable Information

    • 3.2.1.

      Collection of personal data and personally identifiable information is strictly prohibited by any user and by ZappiStore.


        Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Agreement or its subject matter or formation (including non-contractual disputes or claims).

  • 3.3.

    Client or Supplier Provided Information

    • 3.3.1.

      ZappiStore may give Clients or Suppliers the option to provide us with certain demographic information about individual account users or your company.

  • 3.4.

    Aggregate Data

    • 3.4.1.

      Aggregate data is data we collect about a group or category of features, services or individuals, from which individual identities have been removed.


        For example, information about how you use a feature may be collected and combined with information about how others use the same feature, without any personal information included in the resulting data.


        ZappiStore uses aggregate data to help optimize and develop our systems and services.

  • 3.5.

    Third Party Collected Data, Interest Based Advertising and Tracking

    • 3.5.1.

      We may use, and allow third parties to use, web beacons on the ZappiStore Site to monitor the effectiveness of survey qualification or for other legitimate purposes. Web beacons are small, graphic images on web pages, web-based documents, or in email messages that allow us or third parties to monitor who is visiting the ZappiStore Site or if the email has been read.


        Web beacons collect the IP address of the computer that the web beacon is sent to, the URL of the page the web beacon comes from and the time it was viewed.


        Web beacons may be linked to your personal information.

    • 3.5.2.

      We may also use third-party devices, links or electronic mail, to deliver surveys to you. These third-party surveys or devices may use cookies, web beacons or other technology to collect non-personally identifiable information about your visits to the ZappiStore Site (or other sites) in-order to present surveys that may be of interest to you. We may collect traffic information and data on and from the use of third parties’ sites.


        ZappiStore may use a pixel or cookie to examine what is happening on third-party websites, including programs and sites with marketing and advertising partners, to improve the understanding of site traffic at a granular level and market research effectiveness.

    • 3.5.3.

      We may also use third-party devices, links or electronic mail, to deliver surveys to you. These third-party surveys or devices may use cookies, web beacons or other technology to collect non-personally identifiable information about your visits to the ZappiStore Site (or other sites) in-order to present surveys that may be of interest to you. We may collect traffic information and data on and from the use of third parties’ sites.

  • 3.6.

    Do Not Track

    • 3.6.1.

      Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked.


        These features are not yet uniform, and our website is not currently setup to respond to those signals for tracking on our website.

  • 3.7.

    Disclosure of Information

    • 3.7.1.

      We do not sell or rent personally identifiable information to third parties without your prior consent except in the limited circumstances described in this Policy. We may share information with third-party vendors who assist us in performing functions necessary to operate our business. These functions may include:


        Analyzing data


        Providing marketing assistance

        Processing payment transactions


    • 3.7.2.

      In all cases we limit the information shared with our third-party vendors to that which is necessary to carry out those functions. We require that these parties agree to process such information in compliance with this Policy; we use reasonable efforts to limit their use of such information; and we require these parties to use any other appropriate confidentiality and security measures.


        We are not responsible for any information you provide to third party vendors or customers directly, for example, as a Respondent, and we encourage you to become familiar with their practices before disclosing information directly to them (or through us).

    • 3.7.3.

      ZappiStore does not sell or share “personally identifiable” information with other third-party organizations for their marketing, advertising or promotional use without your consent..

    • 3.7.4.

      Respondents have generally provided their consent to participation in a particular survey or survey panel directly to those third parties collecting such information, and ZappiStore is not responsible for any information you provide to third parties directly or through our services in brokering or providing sample to Clients or Suppliers from third parties.


        ZappiStore encourages Respondents to consult and become familiar with the privacy practices of third parties before disclosing information directly as a result of their becoming a Respondent.


        Information about our Clients or Suppliers or any Respondents may be disclosed as part of any merger, acquisition, debt financing or sale of ZappiStore assets, as well as in the event of an insolvency, bankruptcy or receivership in which information could be transferred to third parties as one of our business assets.

  • 3.8.

    User Profile and Password

    • 3.8.1.

      If you register as a Client, Subscriber or Supplier, you can update, correct, or delete your user information and email subscription preferences by going to the log-in section of the ZappiStore Site and consistent with the other policies and agreements governing your use of the ZappiStore Site.


        Client, Subscriber or Supplier registration information is accessible online only through the use of a password.


        To protect the confidentiality of your personal information as a Client, Subscriber or Supplier, we recommend that you keep your password confidential.

  • 3.9.


    • 3.9.1.

      We use reasonable security measures in an effort to prevent loss, misuse and alteration of information under our control. However, we cannot guarantee protection of all information in all cases.


        For example, we cannot guarantee protection against interception, misappropriation, misuse, or alteration, or that your information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others.


        Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.


        Additionally, we have absolutely no control over the security of other sites you might visit, interact with or do business with.

    • 3.9.2.

      If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. ZappiStore may post a notice on the ZappiStore site if a security breach occurs. We may also send an email to you at the email address you have provided to us.


        Depending on where you live, you may have a legal right to receive notice of a security breach in writing.


        To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us.

  • 3.10.

    Special Note to Users outside the United States

    • 3.10.1.

      The ZappiStore Site is hosted in the United States of America.


        ZappiStore strives to conform its privacy practices, policies and/or procedures with applicable laws, regulations and rules and the industry codes, standards and regulations of various market and opinion research professional associations and/or organizations.

  • 3.11.

    Policy Changes

    • 3.11.1.

      We will modify this Policy if our privacy practices materially change. For changes to this Policy that may be materially less restrictive on our use or disclosure of information that you have provided to us, we will attempt to obtain your consent before applying the revised Policy to your information obtained after the revision. Otherwise, we will notify you of such changes by posting the new policy on the ZappiStore Site and indicating the date it was last updated at the bottom of the Policy.


        We encourage you to review the Policy each time you visit the ZappiStore Site to see if it has been updated, in order to make sure you understand how information you provide will be used.

  • 3.12.

    Additional Information

    • 3.11.1.

      If you have any general or legal questions about this Policy, or the practices of or your dealings with the ZappiStore Site, please email

4. ZappiStore Cookie Policy

  • 4.1.

    General Technical User Data

    • 4.1.1

      General technical user data, such as your computer’s Internet Protocol (IP) address, operating system and browser type, and the date and time of your visit, may be automatically collected through the use of “cookies”.

  • 4.2.

    What Are Cookies?

    • 4.2.1

      General technical user data, such as your computer’s Internet Protocol (IP) address, operating system and browser type, and the date and time of your visit, may be automatically collected through the use of “cookies”.


        For more general information on cookies see the Wikipedia article on HTTP Cookies .

        Cookies also keep track of services you have used, record registration information regarding your login name and password, ensure you do not repeatedly see survey questions, record your preferences and keep you logged into the ZappiStore site.

        We use cookies to ensure that we give you the best experience on our website. If you continue to use this ZappiStore site, we will assume that you are happy with it.

  • 4.3.

    How ZappiStore uses Cookies

    • 4.3.1

      We use cookies for a variety of reasons. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to the site.


        ZappiStore uses Google Analytics to collect cookie related information as to how the site is being used. This is used to create reports designed to assist in improving the site’s user experience.

        ZappiStore uses its custom cookies to collect data that assists in the general functionality of the website.

        It is recommended that you enable all cookies if you are not sure whether you need them or not in case they are used to provide a desired service.

  • 4.4.

    Disabling Cookies

    • 4.4.1

      You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).


        Be aware that disabling cookies will affect the functionality of the site and many other websites you visit.

  • 4.5.

    Third-Party Cookies

    • 4.5.1

      In some special cases, we use cookies provided by trusted third-parties. The following section details which third-party cookies you might encounter through this site.


        The ZappiStore Site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web. Among other things, cookies may track how long you spend on the site and the pages you visit, which helps us produce engaging content.

        For more information on Google Analytics cookies, see the official Google Analytics page.

        From time to time, we test new features and make subtle changes to the way the site is delivered. When we are still in a test phase, cookies may be used to ensure you receive a consistent experience while helping us understand which optimizations you appreciate most.

        As we sell products, it’s important for us to understand statistics about how many of our visitors actually make purchases. This is the kind of data cookies will help produce. It means that we can make more accurate business predictions, allowing us to operate at the most appropriate pricing levels.

5. More Information

  • 5.1.

    If you are still looking for more information, then you can contact us through one of our preferred contact methods. Email: or on the site’s how can we help section.